1. Introduction
Welcome to Mayurapathy Sri Bathrakali Amman Kovil’s website. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This policy outlines how we collect, use, and protect your data, as well as our refund and cookie policies.
2. Information We Collect
We collect the following types of data:
- Personal Information: Name, Email, Telephone number, Address, Payment amount.
- Usage Data: IP address, Browser types.
- Cookie Data: Session and tracking cookies.
3. Purpose of Data Collection
We collect your personal and usage data for the following reasons:
- To process payments and send confirmation emails and messages.
- To enhance user experience and perform analytics through cookies.
4. Data Sharing
We may share your data with third-party service providers only when necessary:
- Third-party Service Provider: WEBXPAY Private Limited (Payment gateway).
- Data Sharing Conditions: When worshippers and donators make payments through the website.
5. Data Security
Your data security is our priority. We take the following measures:
- Protection Methods: Secure servers and encryption of worshippers’ and donators’ details.
- Data Breach Prevention: Only 3D secured transactions are allowed, and we have a monitoring system in place.
6. User Rights
You have the right to access, modify, and delete your personal information. However, when you proceed to the payment gateway, all required details must be provided.
7. Cookie Policy
We use general cookies to ensure a flawless user experience and perform analytics. You have the option to disable cookies at any time through your browser settings.
8. Refund Policy
Refunds are available under the following conditions:
- Poojas: Devotees can request a refund for poojas after payment, provided the request is made at least 2 working days before the event. Refund requests must include the payment receipt and transaction reference number.
- Donations: For donations, there will be no refunds. Once the donation is made, it cannot be refunded.
- Request Process: To request a refund for poojas, please contact us via the provided telephone number or email in the website. Refunds will be processed within 6-7 working days.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of this policy.
10. Contact Us
If you have any inquiries , please contact us at:
- Email: mayuraambaal@gmail.com
- Telephone: 0112500840
- Address: Mayura Place, Havelock Road, Colombo 05